Airbnb enhanced its home review and rating page after seeing that too many homes weren't meeting guest expectations. The company rolled out app upgrades Wednesday that focus, in large part, on making ...

It’s a familiar scene: You walk up to your Airbnb, fingers crossed that it’ll look as good as it did in the photos. Unlock the doors and you’ll either sigh in relief or be met with disappointment.

Like many travel sites, Airbnb allows you to browse reviews before booking to help inform your decision. While many of these reviews can be generic, some occasionally flag safety concerns with the ...

Airbnb is blocking certain users from booking one-night rentals for the Fourth of July. The vacation rental company said those with negative reviews wouldn't be able to book entire homes over the ...

Competition for Airbnbs has only increased since the start of the pandemic. Total demand for short-term rentals in September was up 26.6% compared with the same period in 2019, according to vacation ...

It’s going to take an uncomfortable conversation and some serious boundaries to remedy the situation.

Like hosts, Airbnb guests get reviewed after a stay in a property. The two-way review process is for the good of the community, according to Airbnb. Business Insider spoke to Airbnb superhosts on how ...