Leading communications software and systems provider Avaya has won a $45,000 call management software (CMS) contract from DHL United Arab Emirates (UAE) air express supplier. The contract comes ...
Avaya has unveiled a set of new software and cloud-based services, which makes it possible to embed collaboration capabilities into other applications. Avaya has unveiled a set of new software and ...
Knowlagent, a provider of intraday management solutions for call center agents, has further enhanced its library of ACD integrations with the inclusion of the Avaya Call Management System (CMS). This ...
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