Although data shows that baggage handling is improving, it still ranks as a top frustration for flyers. According to Flight Centre's Global Survey, 47% of travellers worldwide named lost luggage or ...

Airlines used to control baggage tracking. Now passengers do. SITA is wiring that shift directly into the industry’s recovery system. Airlines are getting a new tool to track lost luggage: Google’s ...

Lufthansa Group airlines, which include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, and Eurowings, have rolled out a new service that enhances the passenger experience by incorporating ...

Air India has integrated Apple AirTag with its baggage-tracking system and mobile app. Apple AirTag allows customers using Apple iPhone, iPad or Mac devices to securely track the location of their ...

Building on two RFID trials it carried out within in the past nine months, Delta Air Lines has committed to spending up to $25 million during the next two years to roll out an RFID system to track all ...

This article was originally published by RFID Update. February 15, 2008—Emirates Airline is planning to test RFID systems at three airports simultaneously in what it bills as the world’s largest ...

McCarran International Airport in Las Vegas is implementing a baggage-tracking system that will use radio frequency identification (RFID) bag tags from Matrics Inc. to improve customer safety. The ...

Dear Traveler: Southwest Airlines lost my luggage somewhere between Lubbock, Texas, and Denver. Baggage claim agents said they had no idea where it was. They "hoped" it was on the next flight, but ...