Q: I’m a long-time Best Buy customer and a Total Technical Support member. So when I had a problem with my computer recently, I expected Best Buy to help me. My computer was not working with the printer I bought from Best Buy. I spent five hours on the ...

Richard Schulze acknowledges there will be 'spot outages,' but remains optimistic about the holiday shopping season and notes customers will remain 'healthy, strong and accepting' into next year. When it comes to electronics, customers seeking the latest ...