Asking “How are you?” might seem polite-but it rarely sparks a genuine connection. Successful people know that trust begins ...

Building customer trust is not just about making a sale — it's about establishing a solid foundation for a long-lasting relationship. When building strong client relationships, trust is the first and ...

Discover the a four-step framework that builds rapport, engages clients, advises effectively and secures listings.

Before you broadcast your story to the world, make sure you’ve told it, tested it and sold it directly to the people who ...

When someone uses the word "rapport," we often think about the connection between a client and counselor. While rapport is an essential component of a therapeutic relationship, it is also important in ...

There’s no doubt that safety in schools is essential for the success and well-being of students, faculty, and the community at large. Yet, recent statistics highlight a troubling reality: In the ...

It’s easy to say things like “I want to work with someone I trust,” or “I need someone trustworthy to handle my investments.” But sometimes we can use a word so often that we don’t think about what it ...

COHOES, N.Y. — Residents of Cohoes met up with first responders in the Greenbriar and Canal Square parks on Tuesday for the 41st National Night Out in the city. Police Chief Todd Waldin said it’s a ...