When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. The best CRM software is an essential tool for modern businesses, streamlining customer ...

Microsoft made the Release Candidate (RC) test build of its Dynamics CRM 2011 offering available for download as of December 14. This is a publicly available RC and "will be available until the RTM ...

Whether you’re using a robust CRM, migrating to a new one, or just getting started in the CRM world, research is the first step on the path to CRM success. In order to prove the ROI, you need to ...

Siebel CRM Test Starter Kit, Improved Test Management, and Productivity and Efficiency Enhancements Enable Customers to Deploy High Quality Applications Faster and Easier Dubai, UAE - September 8, ...

In what it hopes is the beginning of an avalanche of business for a new product, PeopleSoft Inc. announced July 19 that the State Department and the Internal Revenue Service are testing its entirely ...

Hosted customer relationship management (CRM) hype has failed to convert Open Universities Australia (OUA); with the distance education provider's inhouse PeopleSoft rollout sure to be closely watched ...