At a medium-security prison in the desert outside Boise, two Idaho State Police detectives begin to interview corrections Sgt ...

A former Jane Doe is going public in support of a lawsuit that alleges New York officials mishandled a rape complaint against ...

A Florida staffing firm is taking Chubb and its affiliates to federal court, alleging the insurer imposed unlawful collateral ...

One of the most unpleasant parts of any contracting job or business is dealing with complaints. Rather than treating them as an ugly necessity, there are many ways to minimize the confrontation and ...

The group's super-complaint - which is an action by a consumer body when a large number of customers are affected - says the home and travel insurance sectors are "broken".

UK telecoms companies have demonstrated a significant improvement in their complaint handling, according to a new report from the industry regulator, Ofcom. The research compares customer service ...

Ten new investigations have been launched into South Yorkshire Police's past handling of child sexual abuse cases in ...

The Australian Financial Complaints Authority (AFCA) has released its latest Systemic Issues Insights Report, covering the second half of the 2024-25 financial year. The report details the ...

The Police (Complaints and Conduct) (Jersey) Law 2022 aims to set out clearer pathways for handling complaints, disciplinary ...