DALLAS--(BUSINESS WIRE)--Ryan, a leading global tax services and software provider, has been awarded the 2021 International Service Excellence Award for Customer Service Project of the Year - Customer ...

The city of Aspen is preparing for an organization-wide overhaul of systems and policies to recruit and retain more employees ...

The Georgetown Customer Service Center will centralize several customer-facing city departments, with the facility currently in design.

The city’s 311 network, meant to unify how residents report problems like potholes and code violations across Tulsa through apps and over the telephone, is behind schedule. Michael Radoff, director of ...

Laithwaites Wine People has looked to the Cloud to improve its call centre operations, rolling out a public Cloud offering across its new 35 seat customer service centre in Sydney. The company, which ...

Amazon has shown off the hardware that will be used by the first customers of its Project Kuiper internet-from-space service. Like SpaceX’s Starlink, Project Kuiper will use a constellation of small ...

Doha: Qatar General Electricity and Water Corporation (KAHRAMAA) has announced the completion of its strategic Customer ...