Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...
The 2025 QSR Drive-Thru Report showed yet another lane in the race to value that’s dominated the sector. It’s become clear consumers are defining “value” through multiple viewpoints. How are operators ...
This week’s guests are Rob Whitten and Jane Lo, co-founders of P!ng, an innovative approach to coffee shop drive-thru experiences. With Rob’s background in complex robotics and Jane’s experience in ...
Add Yahoo as a preferred source to see more of our stories on Google. On Thursday, July 31, Kel Warner, a Los Angeles local and theme park content creator, made the unexpected detour with her three ...
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The AI-powered drive-thru revolution is here
Fast-food drive-thrus are undergoing a massive transformation as AI, automation, and multi-lane designs redefine speed, accuracy, and customer experience. Major chains like McDonald’s, Taco Bell, and ...
When it comes to drive-thru innovation, “the magic happens at the window.” That’s according to Patrick Shaheen, vice ...
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