Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

Microsoft today at its annual Ignite conference in Seattle introduced updates to Copilot for Dynamics 365 to help marketing, sales, and field service professionals provide better customer experiences.

Microsoft this week described enhancements to its Microsoft Dynamics 365 Guides add-on to HoloLens 2, which is its mixed-reality headset. The Microsoft Dynamics 365 Guides add-on is used to provide ...

In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...

Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...

Microsoft is readying more new Dynamics 365 applications which officials are touting as AI and mixed-reality-infused. At the "Microsoft Business Forward" conference in Paris on February 21, company ...

The operating system update for the mixed-reality headset includes improved 3D annotations in Dynamics 365 Guides. Image: dvoevnore/Adobe Stock Microsoft’s HoloLens 2 will now support Windows 11, ...

As it does annually, Microsoft is making available today its plans for new features it will be adding to Dynamics 365 and the Power Platform starting in the fall. On July 8, Microsoft is publishing ...