While technology is often seen as cold and impersonal, empathy has become a growing focus in app design. First National Bank (FNB) says it has embraced this shift, placing human connection at the ...

As South Africans continue to take advantage of Black Friday deals, First National Bank (FNB) customers faced disruptions on the bank’s mobile app. Many users ...

Big-four bank FNB is suffering glitches on its mobile application on Black Friday. According to Downdetector, a site that monitors website outages, South Africans started reporting issues with access ...