Hospitals are increasingly offering services that mimic those at hotels in efforts to boost patient satisfaction, according to a Daytona Beach News-Journal report. Some of those services include ...

Hospital food has been the butt of jokes forever — at a significant cost to healthcare systems. Long after patients are discharged, they remember their poor experiences three meals a day, often just ...

As the use of telehealth has become more widespread, consumer satisfaction has fallen, according to a recent survey. J.D. Power conducted a telehealth satisfaction study, looking at factors including ...

The days of prolonged fasting prior to cardiac catheterization may be numbered, as the body of evidence grows to allow patients to eat before the procedure. Patients undergoing coronary artery ...

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. With healthcare becoming more patient-centric, it's crucial for ...