In the mid-1960s, toll-free service was born, along with some limitations that reduced its service range. Shortly after toll-free service came into existence, a restriction in switching capability ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

In continuing our discussion of whether there is still a business justification for 800-number access to conference calls, we heard from another reader. The reader writes: “As a telecom manager, I am ...