Salesforce CEO Marc Benioff said in his Dreamforce conference keynote that AI innovation is outpacing customers' adoption of ...
Early adopters like Pandora, Pepsi, and FedEx are already putting autonomous AI to work, Benioff says at Dreamforce 2025 ...
The integration of Slack with Agentforce is a key element in the company’s strategy to bring agents closer to where people ...
At Salesforce’s annual Dreamforce event for customers last year, CEO Marc Benioff told roughly 45,000 attendees that using ...
Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s ...
Salesforce teams with Stripe and OpenAI to launch Instant Checkout via Agentic Commerce Protocol, transforming global online ...
eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More Salesforce is a comprehensive CRM solution that has long ...
Overview: AI helps automate repetitive marketing tasks, such as email campaigns and data analysis.Machine learning enhances ...
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AI Customer Service Is Saving a Major Tech Company $100 Million Annually, According to Its CEO
Salesforce CEO Marc Benioff says the cloud-based software company is saving about $100 million every year by using AI to enhance its customer service operations.
HubSpot and Salesforce are popular customer relationship management (CRM) platforms supporting businesses of all sizes. If you’re on the hunt for a CRM, you may be considering one of these two major ...
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