Follett Software Brings AI-Powered Intelligence to IT Asset Manager, Giving K-12 Technology Teams a Smarter Command Center Before the Next School Year

The Technology AI Assistant -- featuring an intelligent conversational interface and an email-to-ticket agent, with additional agents planned -- will be available in IT Asset Manager ahead of the 2026 ...
EdTech Magazine

Network Security in Schools 2026: The Definitive Guide for K–12 Districts

As security risks intensify, districts can take these steps to secure networks, devices and data without overextending resources.
MarketWatch

Incident IQ Introduces AI that Accelerates K--12 IT Support and Protects Instructional Time

The MarketWatch News Department was not involved in the creation of this content. Initial insights show average ticket resolution time reduced from 5 days to 1 day. ATLANTA--(BUSINESS WIRE)--February ...
The Michigan Daily

Bring K-12 technology policies to UMich

In high school, many students, including myself, saw technology-free classrooms as a nuisance. I didn’t understand what the big deal was if I checked my phone periodically for a response from a friend ...
EdTech

Where Can K–12 IT Professionals Find Networking and Support?

Tom Ashley is an education strategist for CDW Education. A former K–12 CTO, he holds a master’s degree in curriculum, technology and education reform. Digital tools make it easier than ever to get in ...
WPRI 12

K-12 Edtech Industry Leaders, Incident IQ and Trafera, Join Forces to Streamline Technology Support and Return Instructional Time to the Classroom

Trafera is a K-12 education-focused vendor of technology providing computer hardware and other classroom technology to schools nationwide. Annually, Trafera works with over 1,500 school districts (and ...
The Journal

Finally, A Step-by-Step Guide to K-12 Technology Management

Device deployment is just the beginning. A successful K-12 technology program requires a plan for the entire lifecycle. CTL’s comprehensive handbook is your step-by-step guide to navigating it all.
Government Technology

Opinion: Is This Our 'Sputnik' Moment for AI in K-12?

The need for artificial intelligence-based K-12 education reform has never been greater, and President Donald Trump’s April 23 executive order, Advancing Artificial Intelligence Education for American ...
The Journal

K-12 Technology Lifecycle Management

Get the Latest Best Practice Guidance for Successful K-12 Technology Lifecycle Management (TLM). In this all-new handbook, we dive in deep to provide school IT best practices for managing your ...
Business Wire

Incident IQ Introduces AI that Accelerates K–12 IT Support and Protects Instructional Time

ATLANTA--(BUSINESS WIRE)--K–12 technology leaders can now accelerate support across their district, gain actionable insights, and resolve help desk tickets up to 30% faster with the new AI ...
Morningstar

Incident IQ Introduces AI that Accelerates K–12 IT Support and Protects Instructional Time

Initial insights show average ticket resolution time reduced from 5 days to 1 day. K–12 technology leaders can now accelerate support across their district, gain actionable insights, and resolve help ...