Press Ganey consumer experience report reveals key insights on safety, social capital, and consumerism shaping healthcare decisions in 2023 and beyond.

How patients experience financial-related encounters at hospitals may be as important to their overall perceived experience as clinical quality, especially as patients take on more financial ...

In my previous blog, I introduced the Francis Commitment — a commitment I make to my patients to avoid any bias or racism on my part. It also works as a goal-setting tool to be used in every patient ...

What are the nuts and bolts of the recording process? The real question is how to maximize the utility of recording and minimize the disruption that it could introduce into the doctor-patient ...

Please provide your email address to receive an email when new articles are posted on . LOUISVILLE, Ky. — Misconceptions and misinformation abound surrounding food allergy, but clinicians can use the ...

Athenahealth also introduced Sage, an AI-driven clinical copilot embedded in AthenaOne and available in limited release, ...

AI-native clinical encounter, a reimagined experience that anticipates clinicians' needs, surfaces relevant insights at the moment of care, and drafts documentation, orders, and diagnoses based on the ...

Clear communication is an essential component of patient-centered care delivery in the cancer setting. Previous research has assessed tools designed to improve patient–clinician communication, but the ...

A friend recently returned from a doctor’s office visit upset the doctor didn’t explain much of anything. He hardly entered the examination room, asked a few superficial questions while he typed on ...

For decades, researchers have been working toward a vision of ambient intelligence, finding ways to harness cloud, advanced AI and the Internet of Things to create more intelligent spaces that help ...

Recalling rounds with senior residents during medical school, Oriana M. Damas, MD, reflects on a case of a young male patient with ulcerative colitis (UC) whose condition prompted consideration of its ...