“Online reviews are typically the first impression a patient will get, and first impressions are everything,” Marasco told ...
As healthcare continues to evolve, the ability to listen at scale and act with empathy will define the leaders of tomorrow.
Patient experience data is increasingly being used to rate the quality of hospital and physician care, but current methods of collecting that data don’t tell the whole story, a new study in the Annals ...
Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. With healthcare becoming more patient-centric, it's crucial for ...
A new survey by The Leapfrog Group of patients at hospitals and ambulatory surgical centers suggests that while they are satisfied on several levels, safety issues remain a significant concern, ...
Objective. To analyse the relationship between patient satisfaction and background factors such as age, gender, health status and pain. In addition, to use background factors to create less biased ...
ATLANTA--(BUSINESS WIRE)--The Emergency Department (ED) is a crucial entry point for many seeking medical care. However, recent data reveals significant disparities in the patient experience between ...
Even though their direct impact on patient outcomes is limited, nurse unit managers do play a significant role both in the quality of care the nurses on their team provide, overall quality and how ...
This article reports the results of a patient-satisfaction survey administered by interview to 2045 adults discharged from several major public and private hospitals in Turkey. The direct measurement ...
With all the competition in healthcare, anything that makes your facility more attractive to patients matters. So, making patients feel comfortable and more at home may have a positive impact on their ...
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Phreesia Earns Top Spot for Patient Access Solutions in Black Book Research 2025 Rankings
WILMINGTON, DE — Phreesia has been recognized as the 2025 Top-Rated Vendor for Patient Registration and Intake Solutions for Ambulatory and Physician Practices by Black Book Research. The honor ...
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