PayPal, like any online payment service, is susceptible to transaction problems between users. Buyers paying with PayPal may run into negligent sellers, lost merchandise, false advertising and ...

If you have any form of automatic billing on your PayPal account, you'll have to manually turn it off to stop the payments. To edit an active payment plan, hover over the "Profile" tab at the top of ...

Gripe Line reader Bob wrote for help in getting two refunds he felt he was owed by PayPal. “I have been twice burned by PayPal,” he says. “In the first case, I ordered a product that was never sent.” ...

What happens when a customer orders something online and realizes it’s the wrong size, didn’t come at all, or doesn’t look like what the pictures showed online? Online dispute resolution happens in ...