If you’re a customer of British broadband provider Plusnet, I would recommend you read today’s story in The Register. In a nutshell, we all hope that the companies we deal with online are handling our ...

BT is acquiring rival ISP PlusNet, which the former incumbent claims will provide technology to help improve its relationship with customers. The deal, announced on Thursday and valued at £67m, sees ...

UK users of the Plusnet ISP were hit by an email outage on Wednesday that apparently has stretched into Thursday for some. The problem, which started on Wednesday morning, caused some customers to ...

Internet service provider PlusNet suffered a complete power outage in its primary data centre early on Thursday morning. According to PlusNet, the outage occurred at 1am, knocking out most of the ...

A major broadband supplier owned by BT has announced it will axe ANOTHER service after already closing TV and mobile offerings. It comes ahead of a major change to landline services nationwide amid ...

Plusnet is part of the BT family, and it’s the best part. Its customer service is second to none in our Telegraph reader survey, with customers praising both the technical support and the speed with ...

Plusnet cut more than 100 jobs as its sales and profit were slashed during its latest financial year, it has been revealed. The Sheffield-headquartered broadband provider, which is owned by BT, has ...