You have just delivered an outstanding presentation, sales call or meeting, but now come the dreaded questions and answers. For most, the nerve-racking part of any presentation is the unscripted part.

When you're asked (or allowed) to make a sales presentation, you want to be certain that whatever you say helps the customer make the right decision. That's only possible if you understand the ...

Forbes contributors publish independent expert analyses and insights. William Arruda covers personal branding, leadership, and careers. For many, delivering a presentation in front of an audience is ...

Whether you run a company or are a one-man band, you probably talk in front of groups, both in prepared presentations and question and answer sessions. Whether it’s a room full of people or just a few ...