Whether it's a software glitch or a hardware failure, technical support is your go-to for solving operational issues. On-Site vs. Remote Computer Support There are also different types of support ...

When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

JetKVM marks a significant leap forward in remote computer management technology. This innovative IP KVM device brings enterprise-level functionality to home users and small businesses, offering ...