AI-driven automation can power every step of the PO process, from order initiation and vendor communication to approvals and ...

“After careful evaluation of all risks and options, MassDOT has determined that reprocuring the service plaza contract will ...

A business process manager is the overseer of the step-by-step processes that operate a business; from front to back and morning to night. Specifically, they create, measure, audit and continually ...

Many organizations are investing in AI to improve efficiency and decision-making, yet they struggle to see meaningful impact. The problem? Their underlying business processes weren’t designed for AI.

According to a recent study by KPMG, approximately 93% of all U.S. multinational organizations are undergoing some level of transformation in their business models—ranging from adjusting business ...

There have long been a few fundamental challenges associated with business process management, at least for as long as the two of us have been involved with the field (forty years or so, for better or ...

Preserving company processes and culture are key ingredients in a successful merger or acquisition. Consider the case of Whole Foods and Amazon. Amazon’s summer 2017 acquisition of Whole Foods ...

Section 1. Policy. American citizens deserve an excellent and efficient Federal workforce that attracts the highest caliber of civil servants committed to achieving the freedom, prosperity, and ...

A few years ago, I had the opportunity to work on hiring reform from inside the government. The goal was simple: hire candidates based on their skills and make the process easier for human resources ...

MassDOT will begin extension talks with current service plaza operators immediately to minimize disruptions from the delay ...