Four years into a D.C. program in which nurses answer some 911 calls, officials say it's making a difference and saving thousands of people unnecessary trips to the emergency room. News4 got an inside ...

Washington, D.C., has one of the highest rates of 911 calls in the country, and 1 in 4 of them are not for real emergencies. They're for twisted ankles or coughs, rashes, that kind of thing. So D.C.

If a group of computer engineers gets their way, we will no longer hear stories of patients dying in the ER after excruciatingly long waits. A solution for overburdened triage staff and long emergency ...

The Alliance for Integrated Care of New York (AICNY) oversees the healthcare needs of roughly 6,200 dually eligible Medicare and Medicaid beneficiaries with intellectual and developmental disabilities ...

Mercy Fort Smith is not the first hospital in the area to enact an emergency room policy that encourages nonemergency patients to seek care elsewhere. Officials with Fort Smith’s Sparks Regional ...

An Ohio hospital's provider-in-triage model is generating clinical, financial, and strategic benefits, including lowering its rate of ER patients who leave without being seen. Grandview Medical Center ...

No one wants to wait around during an emergency, but one ER nurse has revealed there is a particular type of person that often gets preferential treatment. Nurse and mom Caitlin Armstrong recently ...

One of the contributing factors in the recent death of a York Hospital emergency department patient is a problem WellSpan Health has been grappling with for more than a year. There weren't enough ...

Most people are familiar with some form of triage: When you go to an emergency room, you first sit down with a triage nurse who records your symptoms, takes your vital signs and assesses the urgency ...

One in four calls to the Washington, D.C., 911 line isn't an emergency. The city now has triage nurses working with dispatchers to get callers... Can Triage Nurses Help Prevent 911 Overload? Most ...