One of the most important steps toward releasing a new product is to make sure it has high usability. That means it is easy to use and provides the best possible experience for the user. After all, ...

It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users. One of the topics that create much confusion in the software world is the difference ...

User testing can be a mixed experience for a design team. While watching real people interact with and discover the value of your product is undoubtedly fulfilling, user testing can also surface ...

Do you understand who your customers are? Do you know what problems you’re solving for your users? User testing can help you determine exactly who your website is for and what communication they’ll ...

Recently AirCanada was found liable for the inaccurate information that its AI chatbot provided which included a bereavement policy that did not exist. While the case did not cost AirCanada much in ...

Many financial institutions spend considerable time, resources and money on usability testing for their Web site…and with good reason. Usability testing is a critical qualitative step for identifying ...

Centercode’s new Project Kick-off Dashboard centralizes user-testing configuration to help product managers quickly launch tests while showcasing professional expertise and leadership skills LAGUNA ...

Too many startups fail because they try to scale before finding product-market fit. Doubling down on a product before you’ve proven its value is a recipe for disaster. To solve this, we must test and ...

These days there’s a wave of new edtech products hitting the market, and teachers and professors are increasingly making teaching videos and other materials for their classes. But one group is often ...

On Thursday, OpenAI released the "system card" for ChatGPT's new GPT-4o AI model that details model limitations and safety testing procedures. Among other examples, the document reveals that in rare ...