RALEIGH, North Carolina (WTVD) -- EDITOR'S NOTE: AT&T issued a statement after this story aired Monday evening: "We worked with Mr. Lim and Ms. Dowell to quickly resolve their concerns and apologized ...

Let’s be honest; sometimes, change can seem overwhelming. That’s true even for something as simple as switching phone service. The good news is switching cell phone carriers doesn’t have to be ...

GREENSBORO, N.C. — With the debut of the new iPhone, a lot of us are looking at our own phones and our cell plans to see if there's something better out there. Within the last couple of months, both ...

LOUISVILLE, Ky. (WDRB) -- For years, Verizon and AT&T were the top-rated cell carriers, but new surveys show some other brands with higher rankings and lower prices. Before you think about making the ...

Nov. 14 -- In this week's Cybershake, we look at how new federal rules will make it easier — but not necessarily cheaper — for consumers to switch cell phone service providers. Plus, we get a glimpse ...

If switching your family’s phone plan has been sitting on your to-do list—right next to returning library books, ordering ...

SACRIFICING ANYTHING. FOR YEARS, DAVID MORGAN STUCK WITH VERIZON, EVEN AS HIS MONTHLY BILL KEPT CLIMBING. LIKE MANY OF US, HE WAS PAYING MORE THAN HE WANTED FOR CELL PHONE SERVICE. I FELT STUCK. BUT ...

TRANSLATION SERVICES ARE ALSO AVAILABLE. IOWA’S RECENT WEATHER DISASTERS HAVE PUT MAJOR CELL PHONE COMPANIES TO THE TEST TODAY FOR THE FIRST TIME, VERIZON OPENED UP ITS SECRET MOBILE TELEPHONE ...