With the roof caving in from a torrent of rain and then a gush of more water bursting from a water main and the fire sprinklers, George Malgoza raced to his company’s wiring closet and grabbed the ...

Today, many mortgage professionals across the U.S. are switching to Voice over Internet Protocol (VoIP) phone systems from traditional phone landlines to run their offices and businesses more ...

On Feb. 11, 2000, a phone call was placed from space shuttle Atlantis in orbit to NASA Flight Director Bob Castle at Mission Control in Houston. On Feb. 11, 2000, a phone call was placed from space ...

When Education Department officials adopted voice-over-IP technology two years ago, they wanted technology that could smoothly handle customers' calls to the Federal Student Aid office. Now, they view ...

The Army has launched a program to replace older phone equipment with digital voice-over-IP technology by 2024. Part of a Defense Department-mandated effort, the work of converting the service’s ...

As their branch office and teleworker networks grow, companies are increasingly looking to connect remote users to their central phone systems using Voice over IP (VoIP) technology. One way of doing ...

LAS VEGAS — At the Networld+Interop conference here, Nortel Networks Corp. yesterday announced its strategy to use 10 Gigabit Ethernet (10 GE) over optical fiber to simplify network management and to ...

Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price. I’ve been writing and ...

Appliances from Allworx, Critical Links, Fonality, Microsoft, and Sutus all combine sophisticated features and low cost; they differ in breadth and complexity, with Fonality’s Asterisk-based PBXtra ...