The most successful embedded fintech products combine great products with a team of people who know how to guide customers ...

It isn’t technology that takes jobs. It is the decisions taken by leaders as they adapt their businesses. AI should be viewed ...

Several forces contribute to this cycle of AI hype and disappointment. 1. Marketing pressure: Calling a product AI-powered ...

Patients with a lack of trust in AI for healthcare communication share some of the same concerns as business leaders. 64% don ...

Overview: AI chatbots provide 24/7 banking support, delivering instant responses, faster transactions, and improved customer satisfaction.Personalized, data-dri ...

SAN FRANCISCO - A Muslim man who worked in a San Francisco city customer service call center should get his job back, because ...

Several automakers are recalling certain models because they may pose a potential safety risk to owners, according to the ...

Ling Kong of Michelman Robinson examines AI companion laws in New York and California, discussing the states' differing ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Instacart has settled with the FTC regarding alleged deceptive practices while facing ongoing concerns about its pricing ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

A Muslim man who worked in a San Francisco city customer service call center should get his job back, because the city violated his religious rights when it fired him for refusing to receive a COVID ...