One name appears repeatedly: Ms Sonia Ashok Menon. For Ms Sonia, 36, every customer represents more than just a transaction – ...

Intercom envisions a not-too-distant future where a single unified AI agent will handle the entire customer experience, and ...

Spotting what’s real and what’s a rip-off isn’t always easy—but Consumer Reports has tips to help you stay a step ahead.

The Financial Conduct Authority said it had seen examples of banks going to significant lengths to protect those at risk of ...

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

Business is not just about transactions — it is about people. And people thrive on connection, trust, and meaningful ...

The post Get to Know Your Customers by Asking the Right Questions appeared first on Self Employed.

Banks have sometimes missed crucial opportunities to intervene in romance scams, the Financial Conduct Authority (FCA) has ...

North Liberty's city council and mayoral candidates shared their thoughts on the challenges and future priorities of the city ...

Modular houses and cabins are growing in popularity as both housing and holiday solutions. Ruth O’Connor reports ...

Mayor Wanda Williams speaks during a PennLive editorial board forum for Harrisburg mayoral candidates on May 6, 2025. (Photo ...

The JS-SEZ will drive new investments, tech partnerships and talent development. Read more at straitstimes.com. Read more at ...