Fraud operations now operate like call centers, complete with hiring, training, and performance tracking. Flare reveals how ...

Scammers are increasingly posing as FBI agents, using fear and urgency to pressure people into sending money or sharing ...

Honoring the people on the other side of 9-1-1 calls. They’re at their best when you might be at your worst. Last week was ...

WASHINGTON (AP) — President Donald Trump on Saturday signed a bill extending a controversial surveillance program until April ...

To learn more about our editorial approach, explore The Direct Message methodology. Ask someone under twenty-five to describe the last time their phone rang unexpectedly, and watch their face. It’s ...

Joseph Duggar was arrested for child molestation last week after a conversation with the alleged victim’s father — and details of his confessional phone call have been revealed. The March 18 chat ...

It's been less than a week since Randy Orton turned on long-time friend Cody Rhodes, leaving him in a crumpled, bloody heap to kick off the build their Undisputed WWE Championship match at ...

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud. Since Sears is still a trusted ...

The phone rings. A man identifies himself as a Travis County Sheriff’s Office deputy. He says you missed jury duty. A warrant has been issued for your arrest. But the whole thing can go away, he ...

There's a new yellow pay phone on a sidewalk near Boston University, inviting anyone who walks by to "Call a Boomer." The (free) pay phone connects Gen Z callers in Boston to residents at a senior ...

Are you suddenly being inundated with calls about a loan you never applied for? You’re not alone. Annoying fraud calls from personal info-seeking scammers posing as processing reps, usually promising ...