Overview: AI helps automate repetitive marketing tasks, such as email campaigns and data analysis.Machine learning enhances ...

From identifying conversion behaviors to minimizing time spent on content creation, AI should be approached as a strategic ...

As part of its participation in GITEX Global, Dubai Customs has unveiled its latest digital project, “Voice of Customer”, an ...

A Consumer Reports investigation reveals how the grocery chain tracks purchases and sells customer information to third ...

Customer journey optimization helps you understand, refine, and improve every interaction a customer has with your brand. It ...

ShipStation reports that leveraging shipping data drives strategic decisions, reduces costs, enhances customer experience, ...

Customer engagement is key as PepsiCo uses AI and Agentforce from Salesforce to streamline field ops, unify data and deepen ...

This edition of the Forbes CEO newsletter looks at how the company brought AI to its legal software platform, and how it ...

ChromSolutions Ltd and Wiley have announced an agreement to distribute Wiley’s KnowItAll spectral software and databases, expanding access to advanced untargeted analysis technologies for scientists ...

Perhaps the greatest advantage AI can provide is dramatically accelerating how quickly dealers can diagnose and resolve customer issues. By instantly accessing comprehensive data about each ...

The companies and individuals behind these technologies are among the honorees in Fast Company’s Next Big Things in Tech ...