Breaking down line of business silos is not an easy job. AI agents are in the mix too, but how do customers achieve that ...

Luyolo Dungelo, Business Services Manager at Connect. On one side, systems of interaction – tools that manage how agents communicate with customers, from voice calls and chat to social messaging. On ...

Slate head of design Tisha Johnson said it's all about giving customers accessorization and personalization options.

Canadians got a big surprise this week, when the union representing Canada's postal workers suddenly called for a nationwide ...

A look at the veterinary triage process, from rapid assessment of life-threatening conditions to stabilization and the critical role of nurses.

Explore the causes, effects, and treatment options for malocclusion. Understand this common dental issue and take the first ...

Modern motorcycles have more advanced features for the safety and convenience of bikers. Here are the top motorcycle features ...

From the next big things in pop and rap to longtime faves like T-Pain, the Killers, we were all over the first weekend of ...

As Holmes' influence grows in the Lions' front office, so will his reach across the league, according to Troy Vincent, the NFL's executive vice president of football operations, who added Holmes' and ...

Dr. Steven Milner, a well-respected Oregon veterinarian, was accused of stalking and disguising himself before murdering ...

Straight out of the box, the Garmin Varia Vue is a smart looking light and camera duo. As a slim, rectangular bar with ...

It was the ultimate tale of two halves for the Cincinnati Bengals, who dropped a fourth consecutive game Sunday at the hands of the Green Bay Packers, 27-18, in the debut of Joe Flacco at quarterback.