The customer service industry is gaining much momentum especially due to automation powered by artificial intelligence. By transforming customer service interactions, AI-powered digital solutions ...

Google’s report predicts that 61% of jobs will be augmented by GenAI while around 7% of jobs will be completely automated, resulting in a trillion-Euro boost to the economy. The Hacker-Powered ...

Google and YouTube parent company Alphabet uses AI and automation ... IBM's portfolio of Watson AI solutions includes ...

Artificial intelligence as a service. Managed AI. AI assurance. Solution providers are at work sorting through new practices and new ways to not only capitalize on a new tech era, but bring ...

After having filled pages and pages on the astonishing promises ofartificial intelligencesome tools are starting to become available that can facilitate some tasks of daily life. In the front row, as ...

When Boston University graduate students went on strike in April, Stan Sclaroff, the university’s dean of arts and sciences, ...

Google has announced plans to build seven nuclear reactors in the United States to help power the company’s data centers and artificial intelligence systems. The announcement comes just a month ...

to provide it with a customer service bot powered by generative artificial intelligence (AI). It could have been a disaster; the only thing worse than a malfunctioning product is being trapped in ...

Since those days, we've all learned a lot more about generative artificial intelligence ... purported to be applied to every problem or service offered throughout the value chain.

Apple will reportedly drop another batch of Apple Intelligence ... artificial superintelligence will be achieved in 2035, and will require huge spending by companies to get there. Google has ...

It’s not easy being a customer-service agent—particularly when those customers are so angry with a product that they want to yell at you down the phone. That’s the sort of rage that Sonos ...