Rocket CRM has rolled out a series of intelligent updates aimed at strengthening customer relationship management by refining ...

A data breach on a third-party cloud-based SaaS application has hit luxury fashion retailers Chanel and Pandora, leaking the ...

Carol Massar and Tim Stenovec bring together the latest news from the world of business and finance and the interesting stories.

Vodafone Greece hired an implementation partner for a business process management project while its own staff observed and learned how to use the technology.

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

Salesforce stock is a buy after a 30% drop. Strong Q1 2026 results, AI-driven growth, and a transformational acquisition ...

ESAF Small Finance Bank (ESAF SFB) has selected SugarCRM as a key technology partner to support its digital transformation as part of ESAF Bank's multi-year StratoNeXt initiative. ESAF Bank will use ...

These platforms unify customer data across touchpoints, enabling personalised marketing campaigns and enhanced customer experiences for modern businesses ...

Form a cross-functional governance team consisting of security, IT, compliance and business leaders to ensure a unified ...

The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

HubSpot Inc. (NYSE:HUBS) is one of the best upside stocks to invest in now. On August 7, FormAssembly, which is a data ...

Independent financial advisors are getting more tools at an accelerating rate in timing and capital investment. Here's how ...