The golden rule for protecting your shop against fraud and chargebacks is: Trust, but verify. This means always staying alert for anything that seems off, whether that’s suspicious behavior, inconsistencies in customer information, or unusual transaction patterns, notes Crystal Anderson, who's seen it all over 15-plus years in fraud protection and risk management. And most important, she says, is to document everything. Too often, shops let this slide. Why? Because they’re busy: Phones are ringi
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